Our Services

---

IT systems play an important role in supporting the mission of federal agencies. They need to manage their software applications, modernize legacy applications, and develop new software products. To meet these needs, MENTORS' enables rapid application development using an Agile based development process. Whether an agency is looking to modernize a legacy application using a custom development process or a low code/no code platform such as SalesForce, ServiceNow, or Microsoft Dynamics/PowerApps, Echelon offers high performing application development teams to drive application creation and modernization on-time and on-budget.

We use Agile approaches like SAFe, Kanban and Scrum along with DevOps processes and tools to accelerate delivery of high-quality software products and infuse security throughout the development lifecycle. We utilize modern UI/UX techniques to engage the customer with Human Centered Design (HCD). HCD assists in determining if the designed solution is satisfying our customer needs effectively or not.

IT systems play an important role in supporting the mission of federal agencies. They need to manage their software applications, modernize legacy applications, and develop new software products. To meet these needs, MENTORS' enables rapid application development using an Agile based development process. Whether an agency is looking to modernize a legacy application using a custom development process or a low code/no code platform such as SalesForce, ServiceNow, or Microsoft Dynamics/PowerApps, Echelon offers high performing application development teams to drive application creation and modernization on-time and on-budget.

We use Agile approaches like SAFe, Kanban and Scrum along with DevOps processes and tools to accelerate delivery of high-quality software products and infuse security throughout the development lifecycle. We utilize modern UI/UX techniques to engage the customer with Human Centered Design (HCD). HCD assists in determining if the designed solution is satisfying our customer needs effectively or not.

MENTORS’ has provided CORE IT support to federal agencies. The IT portfolio we manage ranges from IT Infrastructure O&M such as system and database administration, application support, SharePoint and network management, Multimedia, Audio-Visual, virtualization.

We leverage an Agile methodology and utilize our customized Integrated Software Development Lifecycle (ISDLC) approach, incorporating CMMI, Information Technology Infrastructure Library (ITIL), Continual Service Improvement, and ISO 20000 to implement best practice processes and technological solutions for our stakeholders.

We provide IT help desk support to several of our customers. We follow IT Service Management (ITSM) and Help Desk Institute (HDI) processes and best practices, and many of our consultants have certifications in their areas of expertise. We use ITIL-based Incident Management approach to ensure prompt and efficient response to resolve issues and restore normal service operation as quickly as possible, thus minimizing the negative impact to customers' business operations in maintaining the IT infrastructure and applications. In addition, MENTORS’ has been providing ERP maintenance and support functions that include SAP, Oracle, and PeopleSoft.

As a Cloud Service Provider for leading cloud platforms, Mentors’ offers full lifecycle cloud computing support, from governance and compliance consulting, through migration and deployment services. Whether you are focused on deploying desktops in the cloud to simplify end user computing or consolidating data center activities into a commercial cloud platform, Mentors subject matter experts can lead the way forward.

 We strategically design and evolve new enterprise architectures with nimble platforms that are easier to enhance, less expensive to maintain, and are more aligned with the organization’s mission.

 MENTORS’ utilizes cloud services such as IaaS, PaaS, and SaaS; data and infrastructure services; smart development environments; and Machine Learning to meet customers’ mission needs. We assist and modernize legacy IT infrastructure and cloud migration when needed.  Technologies we work with include Microsoft Office 365, Azure, and assorted AWS features.

In today’s world of ever evolving threats, agency missions operate in an environment requiring integrated physical access controls, monitoring solutions, intrusion detection, and digital security. Cyber security is a combination of technologies, people, processes, and practices designed to protect an organization’s software, IT infrastructure, and data from cyberattacks and unauthorized access.

Cyberattacks pose great danger to federal agencies, their employees, and customers. MENTORS’ assists federal agencies in measuring their technology security profile, identifying and prioritizing critical assets for protection, building capabilities to neutralize threats, and securing and maintaining the integrity of their systems and data. We advise our customers on the latest innovation in cyber security approaches and technologies such as zero-trust models, leveraging AI and machine learning and hardware authentication.

Services include cyber security and vulnerability assessments; assessment and authorization support; computer network defense -- Endpoint Protection; security architecture and engineering; security testing and exploitation; incident response -- monitoring for visibility and regulatory compliance readiness. MENTORS’ assists federal agencies to be compliant with CNSS,NIST, FedRAMP, RMF, FIPS, DoD, FISMA, and other cyber security policies.